How To Return
NO CANCELLATIONS. NO REFUNDS. STORE CREDIT ONLY. NO EXCEPTIONS!
How To Return? Click Here
No changes will be made once an order has been placed.
Due to the pace of our business, we are unable to make changes to orders once they have been placed.
Customers are responsible for RETURN/EXCHANGE shipping unless the order was filled in error or defective.
RETURN ITEMS MUST be POST MARKED no later than 14 days from date of delivery to be eligible for credit or exchange.
A small number of heavily discounted items may be marked FINAL SALE in which case they are NOT eligible for exchange or store credit.
Items sent beyond 7 days are subject to a 30% RESTOCKING FEE.
Please use the Returns FORM that was shipped with your order.
Returns for CREDIT/ EXCHANGE can be sent to:
Coco And Blue Shoes
1923 S.Santa Fe Avenue, Unit 300, Los Angeles, CA 90021
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
We will send you an email when your return package is delivered back to our warehouse. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
Items sent for return that are NOT eligible for credit are subject to a restocking fee OF NO LESS THAN 30%
If you receive an item that is damaged, please contact customer service immediately by sending an email to: email@example.com